Was it a Hallmark Moment or a Disney Movie? Isn't it a great feeling to be appreciated!
We work really hard trying to protect our clients' interest and help them make the best and most informed decisions possible. There is more work done behind the scenes than they could ever know. All the while we have other clients needing the very same service and attention. So, when they seem to really understand that you have worked very hard of their behalf and show their thanks....isn't that the best feeling!
I have been fortunate over the years to work with really nice people that realize I do my best to help them buy or sell a home and protect their interest at the same time. I just closed with some buyers that I had worked with for a long time. We considered many homes and considered building. Like many buyers, they were looking for the "Castle" of their dreams. We looked at different areas of the Charlotte NC Real Estate region. We found a few homes they really liked and made offers. I did a market analysis on each to make sure they did not overpay. Each time the seller could not sell for the market value. Some disagreed until they really looked at the comps and then, ended up leasing the home since they could not afford to sell. Disappointing to all of us!
Finally, we found the right home for them, but even it had a few hoops for us to jump through on the way to closing. It was a foreclosure and we couldn't get the bank to agree to our offer the first time around. I knew they wouldn't even look at the comps I submitted with it, but at least my clients knew I tried. Then, almost 2 weeks later I got a call from the listing agent. Were we still interested? It seems the "appraisal" came in. I am not sure what really happened, but they ended up accepting our offer. Overall, it was in good condition and a home they are thrilled over.
My wonderful clients brought me a terrific bottle of wine and thank you note to closing. Sent a letter of recommendation to his firm (I work with their new hires). Followed up on their Quality Service Certification survey with a great review and comments. And, last Saturday they met with me and my husband over dinner at a wonderful new Italian restaurant in their neighborhood to share all the "after closing" stories. They wanted to meet my husband to thank him for all the time away from him. And, when the check came, despite my husband's insistence to pay....they had planned all along to thank us both with dinner. I was amazed!
There are down days when we think no one has a clue of all that we do and then, there are days like this when I think they really do get it. Was it a Hallmark moment or a Disney movie? Was all that real? Hmmm, I just looked at all of their files and yes, they were real! But, fortunately being appreciated was, too!